Getting Ready for Your
EV Charger

Thank you for trusting us with your home or business place. We want you to have the best experience with the least amount of inconvenience. To accomplish this goal, we need your help with a little preparation before our visit…

• Please review your work order prior to our arrival and confirm with the technician.
• Remove all breakable and valuable items from the working area prior to our arrival.
• Ensure someone 18 years or older is present in your home or we will not be able to enter.
• We Love Pets too, always keep your pets contained in a safe place, some of the tools we use may frighten them if they are caught by surprise. There are also exposed live electrical parts during the installation which can cause very serious injuries or death.
• We do not move any personal belongings (furniture, boxes, etc) due to liability issues. Please move all belongings from the work area or we may not be able to complete your service.

Please note: Inclement weather or rain may delay or affect your booking schedule.Thank you so much for your cooperation – it helps us do a better job for you. We look forward to serving you!

Before Your EV Charger
Installation

• Have a clear space in front of the electrical panel, and all work areas.
• Point out areas of concern before the Job starts. Our technician will go over your job, and discuss the specific layout and location with you prior to work beginning.
• Due to the safety concerns during installation, we ask that you provide adequate working room. This is especially true if you have children or pets.

After Your EV Charger Installation

• Once installation is complete, you will be 100% ready to start charging your vehicle at home. If your vehicle is onsite, we can plug it in and test it right away. If your vehicle is not onsite, you can simply plug it in when it arrives.
• All EV charger installations in NC are required to be permitted and inspected by the local authority. We have taken care of this for you. Within two weeks of your installation, we will contact you to schedule your inspection date. Once your inspection is complete, and we receive the inspection certificate from your city/town, we will email you a copy for your records.

*IMPORTANT*. Please do not call the city/town to schedule your own appointment. This will further delay the process & may result in additional reinspection fees.

Duke Rebate Customers ONLY:

The process will remain exactly the same for all customers applying for the Duke EV Charger Prep Credit. There are just a few additional tips to consider.

Within a fews days of your inspection being complete, be on the lookout for an email from us. This email will contain your inspection form and itemized invoice. These are the two items you will need from us in order to submit the duke rebate application.DO NOT start your rebate application until you have received the final email from us containing your inspection form & itemized invoice.

More Questions or Concerns?